Summary
Overview
Work History
Education
Skills
Accomplishments
Travelling, Self-Development, Coaching, Connecting with nature
Languages
Timeline
Generic

Beáta Mráziková

Bratislava

Summary

A highly organized and detail-oriented professional with a strong background in office management, data management, move coordination and administration. Skilled in optimizing office workflows, and delivering exceptional customer service. Proven ability to adapt quickly to changing environments, prioritize tasks, and efficiently manage resources to meet deadlines. Excellent communicator, known for building positive relationships with clients, vendors, and team members. A proactive problem-solver with a commitment to improving operational efficiency and enhancing client satisfaction.

Overview

10
10
years of professional experience

Work History

Office Manager

MyWorld Slovakia
01.2024 - 11.2024
  • Overseen day-to-day office operations and handled administrative tasks related to inventory management, sales tracking, vendor liaison, and customer service coordination.
  • Enhanced team productivity by delegating tasks effectively, providing leadership and support, ensuring efficient and professional work environment.
  • Successfully managed budgets, expenses and allocated resources to maximize productivity and profitability.
  • Processed invoices, salary payments, managed accounts, and maintained accurate financial records for office expenditures.
  • Organized meetings, company events, travel and accommodation for business trips.


Data Steward

Santa Fe Relocation
02.2018 - 01.2024
  • Responsible for the overall management and proficiency of internal data management, ensuring the accuracy, completeness, and consistency of data across all systems and platforms.
  • Supported business development activities, including proactively identifying opportunities for continuous improvement in order to ensure optimum business efficiency and quality of customer experience.
  • Managed data cleansing and data on-boarding of accounts, highly important for sales, operations and billing.
  • Ensured data issues are escalated and resolved in a timely manner, minimizing any impact on business operations.
  • Provided training and guidance to employees on data best practices, standards, and tools.



Global Move Specialist

Santa Fe Relocation
06.2014 - 02.2018
  • Coordinated all stages of the move process, from planning and scheduling to execution.
  • Worked closely with clients to understand their needs, created customized move plans, provided regular updates on progress and resolved any issues promptly.
  • Obtained and reviewed quotes, and selected the most suitable vendors for the move.
  • Handled any challenges that arose during the move, such as delays, damaged items or logistical issues, and found quick resolutions.
  • Accurately raised sales invoices and approved supplier invoices, ensuring payments are processed in a timely manner.

Education

Advanced Diploma - Business Administration And Management

The Association of Business Executives (ABE)
London, United Kingdom
06-2002

A-levels - Business Administration

Business Academy
Prievidza, Slovakia
06-1996

Skills

  • Customer service and relationship management
  • Office management and administration
  • Team leadership, training and development
  • Task delegation, work planning and prioritization
  • Scheduling and coordinating
  • Clear oral/written communication
  • Documentation and control
  • Problem resolution
  • Event coordination
  • Emotional intelligence
  • Billing, payroll, basic accounting
  • Computer skills (Microsoft Word, Excel, Outlook, PowerPoint, Access; Windows Vista, Internet research, ASM GEMS, FCL, ReloAssist, Salesforce, APRO)

Accomplishments

I participated in communication and team leadership programs at Landmark Education, where I developed key skills in effective communication, collaboration, and leadership. Through these programs, I gained valuable insights into motivating and guiding teams towards success, fostering an environment of mutual support and accountability. These experiences significantly enhanced my ability to manage group dynamics and deliver results in a collaborative setting.

Travelling, Self-Development, Coaching, Connecting with nature

My hobbies revolve around personal growth and exploration. I love traveling, as it allows me to experience new cultures and perspectives, while broadening my understanding of the world. I'm passionate about self-development, constantly seeking ways to improve my skills and mindset. Coaching others is another fulfilling part of my life, as I enjoy helping people unlock their potential and achieve their goals. Lastly, I find peace and inspiration in connecting with nature, whether through hiking or simply spending time outdoors to recharge.

Languages

Slovak
Native language
English
Advanced
C1

Timeline

Office Manager

MyWorld Slovakia
01.2024 - 11.2024

Data Steward

Santa Fe Relocation
02.2018 - 01.2024

Global Move Specialist

Santa Fe Relocation
06.2014 - 02.2018

Advanced Diploma - Business Administration And Management

The Association of Business Executives (ABE)

A-levels - Business Administration

Business Academy
Beáta Mráziková