Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank Tandwe

Blantyre

Summary

Energetic Field Service Engineer with a 7-year background performing different types of repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

14
14
years of professional experience

Work History

Field Service Engineer

Healix Medical Limited
02.2017 - Current
  • Investigate the associated malfunctioning.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Scheduled service calls according to customer location and urgency of need.
  • Installed and repaired Beckman Coulter, Radiometer, Elga and Hologic equipment on clients' premises.
  • Responsible for customer support and on-site emergency repairing and maintenance activities in case of electrical, electronic, software or mechanical failures.
  • Maintains inventory records of spare parts.
  • Prepare training modules for on-site engineers and users.

Network/ Electrical and Electronic Technician

ICT Networks ( 2009) Limited
12.2010 - 02.2015

Local Area Networking (LAN) installation and configuration. (switches,
routers, firewalls)
 Uninterruptible Power Supply (UPS) installation and repairs

 IP video surveillance system design, installation and configuration.
 Access Control system design, installation and configuration.
 Installation of solar powered backup systems.

  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Responded quickly to emergency calls, limiting electrical risk and equipment downtime.

Education

Bachelor of Science - Computer Applications

Amity Online University
Noida, Uttar Pradesh India
06-2027

Associate of Applied Science - Electrical, Electronics Engineering Technologies

City And Guilds
Blantyre, Malawi
01-2014

Skills

  • Network installation
  • Maintenance and repair
  • Troubleshooting complex instruments
  • Computer hardware and software repair
  • Computer software repair
  • On-Site Support
  • Service Documentation
  • System diagnostics
  • Customer Service
  • Calibration
  • Schematic reading
  • Preventive Maintenance

Timeline

Field Service Engineer

Healix Medical Limited
02.2017 - Current

Network/ Electrical and Electronic Technician

ICT Networks ( 2009) Limited
12.2010 - 02.2015

Bachelor of Science - Computer Applications

Amity Online University

Associate of Applied Science - Electrical, Electronics Engineering Technologies

City And Guilds
Frank Tandwe