Summary
Overview
Work History
Education
Skills
Skills at a Glance
Timeline
Generic

Jithu Jose

IT Systems Specialist
Itingen

Summary

Experienced, proactive, and results-driven IT Systems Specialist with expertise in SAP. Strong analytical and operational skills with a proven track record in strategic planning, project management, and delivering high-quality assignments. Specialized in process excellence standardization, documentation, and systems operational activities, ensuring seamless alignment with business goals. Extensive experience in collaborating with cross-functional teams to deliver innovative solutions that drive efficiency, enhance system performance, support corporate growth objectives, and improve customer satisfaction.

Overview

13
13
years of professional experience

Work History

Senior System Specialist Support

Jet Aviation
10.2021 - 04.2024
  • Orchestrated global Material Master Data Governance initiatives, ensuring data accuracy, consistency, and compliance within SAP ERP and S/4HANA, while managing quality control, reporting, and coordination with global data stewards.
  • Supported logistics operations, streamlining incoming, storage, and shipping functions for efficient SAP-driven inventory management and workflow execution.
  • Standardized processes and documentation, developing comprehensive guidelines for master data governance, system configurations, and compliance policies.
  • Led the implementation of the Shipping International Trade module in S/4HANA, ensuring seamless integration with business processes and system workflows.
  • Enhanced data reporting and visualization by designing and maintaining Power BI dashboards and automating SAP reporting solutions, improving operational insights and efficiency.
  • Managed SharePoint migration and maintenance, optimizing document control, collaboration, and accessibility for streamlined workflow management.
  • Collaborated with cross-functional global teams to optimize system functionalities, streamline workflows, and strengthen data governance, while providing stakeholder training and support to ensure compliance and operational excellence.

Senior Technical Product Manager

GE Power
09.2018 - 08.2020
  • BW/4 HANA product, greenfield migration delivery and operation manager for Supply chain and commercial operation reports and solutions.
  • Managed project intake and change request process, plan project schedule based on capacity, assign workload to analytics team, competence center and externals.
  • Managed operational and support functions of SAP BW/4HANA as DevOps lead including ticket monitoring and its SLA, direct business collaboration on critical support incidents.
  • Introduced real time Inventory Dashboard in Lumira to have clear visibility on Inventory activities within organization.
  • Established BI Analytics template solution and support to USA, Switzerland, South Korea and Vietnam.

Business Intelligence Analytics Engineer

GE Power
11.2013 - 08.2018
  • Lead Project Life cycle tasks. Tasks included gathering business requirements, lead design & build, coordinated testing, managed cut over plans.
  • End to end responsible for Analytic Supply chain and commercial operation domain, project intake to Hyper care support after project go-live.
  • Database volume reduced by 30% on BW housekeeping as project lead and optimized BW process chain (ETL) run time by 50% which helped to prepare for BW/4 migration.
  • Delivered solution to have clear visibility on inventory demand and supply based on MRP flow.
  • Developed number of report and solutions including: HR, Customer and Vendor on Time Delivery, Inventory, AR, AP, Order to cash KPI's and Purchase to Pay KPI's.

Business Intelligence Support Engineer

AWARE
07.2011 - 09.2012
  • Analyzed, supported operational activities support tickets and its resolution directly with business customers.
  • Monitored all BI Daily, Weekly and monthly data loads in Process Chain.
  • Performed daily operation support automated data loads in process chains, checking and deleting old lock entries.
  • Collaborated with outside departments to implement system-wide improvements.

Education

MBA - Business Administration

CANTERBURRY UNIVERSITY
Dublin
06.2010 - 2011.07

Bachelor of Science - Computer Science

BANGALORE UNIVERSITY
Bangalore
06.2001 - 2005.04

Skills

SAP ERP

SAP BW/4 HANA

DevOps Management

Project Management

Product Management

Business Intelligence

Skills at a Glance

Main Areas of Expertise

  • Highly motivated self-starter who takes initiative in professional assignments and is committed to meeting deadlines efficiently and thoroughly, with great integrity and personal responsibilities.
  • Operations and Process experience with SAP ERP logistics functions and SAP S4 HANA.Broad experience in BI Tools such as BW, BW/4HANA, SAP Analytics Cloud, Microsoft Power BI experience gained in many projects.
  • Broad experience leading multiple projects and support, working with teams across geographic locations, cultures and function.

Project Management Skills

  • Strategic planning of project implementation involving multiple stakeholders with agile scrum methodology as well as waterfall model.
  • Excellent understanding of ITIL process and Operational management skills.
  • Project Tools: MS Project, Excel, JIRA, Confluence, Rally, ServiceNow, ITSM7.

Transferable Skills

  • Strong analytical and problem solving skills to develop innovative solutions to complex problems.
  • Amicable team player with experience in cross-disciplinary collaborations in both small and large groups.
  • Keen attention to detail, ability to make good judgments and take quick decisions, excellent written and interpersonal communication skills.

Timeline

Senior System Specialist Support

Jet Aviation
10.2021 - 04.2024

Senior Technical Product Manager

GE Power
09.2018 - 08.2020

Business Intelligence Analytics Engineer

GE Power
11.2013 - 08.2018

Business Intelligence Support Engineer

AWARE
07.2011 - 09.2012

MBA - Business Administration

CANTERBURRY UNIVERSITY
06.2010 - 2011.07

Bachelor of Science - Computer Science

BANGALORE UNIVERSITY
06.2001 - 2005.04
Jithu JoseIT Systems Specialist