Skilled professional with excellent communication, particularly in the tourism sector. Possessing exceptional customer care abilities. Proficient in computer usage, I am adept at utilizing software such as Microsoft Word, Adobe Photoshop, and SketchUp. My adeptness extends to promptly responding to customer inquiries via email excel in providing great after-sales services, ensuring customer satisfaction, ensuring timely and satisfactory resolutions. Known for my friendly demeanor and positive attitude, I thrive in goal-oriented environments and consistently achieve desired outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Photographer, Tourism, Salesperson and Supervisor
Mauripix Memories Ltd
Casela, Cascavelle, Mauritius
06.2015 - 05.2024
Developed strong relationships with clients through clear communication and professionalism.
Worked to build relationships with customers and built potential for additional sales.
Increased sales and customer satisfaction through personalized servicing.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Listened to clients and introduced solutions to satisfy business and personal needs.
Enhanced customer satisfaction by implementing efficient aftersales processes and timely followups.
Improved team productivity by providing regular training on products, services, and industry trends.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Enhanced customer satisfaction by promptly addressing and resolving email inquiries.
Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively.
Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Built relationships with customers to encourage repeat business.