Khanyile Moyo
Bratislava
Summary
Dynamic professional with over four years of diverse experience in administrative and data management, marketing, and public relations. Proven expertise in communications and business relations development, complemented by a year of project management and research experience. Adept at driving initiatives that enhance organizational efficiency and foster strong stakeholder relationships. Committed to leveraging skills to contribute effectively to team success and achieve strategic goals.
Overview
11
11
years of professional experience
Work History
Experience Management Data Operator
Freshfields
03.2023 - Current
- Managed data quality of firm's experience management platform Foundation and delivered technical support to the firm by dealing with data requests and system related queries
- Worked with Marketing & Business Development and Knowledge Lawyer teams to review and maintain data integrity and improve data quality, through best practice, enrichment and cleansing activities
- Checked for data errors, inconsistencies, redundancies and incomplete information, found and filled gaps and standardized formatting to ensure a high level of accuracy and consistency.
- Analyzed data uploaded and held within the system to identify trends and deliver insightful reports
- Ensured data protection policies were followed to ensure firm wide compliance
- Contributed to the development and continued roll-out of the experience management system, processes and workflows
- Reported on a regular basis regarding projects, progress made, issues and solutions
- Built trusted relationships with internal stakeholders, MBD colleagues and other colleagues in other functions.
Administrator, Proximity Credit and Collections/Technical Support
AT&T Global Network Services
04.2022 - 02.2023
- Provide administrative and support services on an organizational or departmental level; information, statistical and/or documentation services
- Updating internal databases with up to date information
- Interacting with internal and external AT&T resources to establish the validity of information and identify root causes
Proprietary Owner/Founder
K.Kartsglobal (KKG)
09.2020
- Designed and established Ecommerce website for the sale of clothing, health & beauty products and active wear
- Designed and created marketing videos and posters to promote company
- Designed and created company Logo
- Outsourced and researched businesses to be sellers according to most recent/popular/on demand quality products
- Outsourced clients from social media and B2B websites as well as global companies on Google via email/telephone/social media
- Uploaded products, marketed and advertised company content on social media
- Business to business relations management
- Drafted, proofread and/edited website profile updates
- Managed client relations and provided seller/vendor service
Marketing and B2B Associate
Hisun Water Sports Equipment
09.2018 - 02.2019
- Outsourced clients from social media and B2B websites as well as global companies on Google via email/telephone
- Uploaded products, marketed and advertised company content on Alibaba
- Provided before and after sales services to clients to ensure product efficiency and quality
- Drafted, proofread and/edited website profile updates and catalogues
- Managed client relations
- Sales and provided proforma invoices
Marketing and Public Relations Manager
EATC Group of Colleges
01.2015 - 09.2017
- Marketed and advertised schools on the national newspaper and social media to increase enrollment for each term
- Sourced funds for construction development of schools from banks, companies and government
- Communicated with potential investors to pitch business ventures at the Zimbabwe International Trade Faire
- Communicated and liaising with other schools in the country to provide them with examination center services
- Worked with education consultancies to post EATC students abroad to Universities after completing high school
- Sourced orphans each year to provide them with free education
Education
Master of Public Administration - Institute of Law and Politics
Zhejiang Normal University
China05.2019
Executive Certificate - Diplomacy, Protocol, Etiquette And Professional Grooming
Zimbabwe Institute Of Diplomacy
Zimbabwe05.2015
Diploma - Contemporary Diplomacy and International Relations
Zimbabwe Institute Of Diplomacy
Zimbabwe05.2015
Bachelor of Social Sciences Degree - International Relations and Sociology
University Of Cape Town
South Africa12.2014
Skills
- Media relations
- Negotiation
- Project coordination
- Global business etiquette
- International business diplomacy
- Business-to-Business (B2B) marketing/Ecommerce
- Effective cross-cultural communication
- Research and analysis
- CRM/Salesforce
- Billing
- Proficient in Google Analytics 4
- SQL , Power BI
- MS Office
- Experience with Canva tools
- WordPress
- Lean Six Sigma
Websites
Languages
English
Native or Bilingual
Zulu
Native or Bilingual
Timeline
Experience Management Data Operator
Freshfields
03.2023 - Current
Administrator, Proximity Credit and Collections/Technical Support
AT&T Global Network Services
04.2022 - 02.2023
Proprietary Owner/Founder
K.Kartsglobal (KKG)
09.2020
Marketing and B2B Associate
Hisun Water Sports Equipment
09.2018 - 02.2019
Marketing and Public Relations Manager
EATC Group of Colleges
01.2015 - 09.2017
Executive Certificate - Diplomacy, Protocol, Etiquette And Professional Grooming
Zimbabwe Institute Of Diplomacy
Diploma - Contemporary Diplomacy and International Relations
Zimbabwe Institute Of Diplomacy
Bachelor of Social Sciences Degree - International Relations and Sociology
University Of Cape Town
Master of Public Administration - Institute of Law and Politics
Zhejiang Normal University
Interest
Graphic design, traveling