Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Migena Xhindolli

Migena Xhindolli

Customer Success Manager
Belluno

Summary

Multilingual professional with 4+ years of experience in language consulting and teaching. Strong communicator skilled in client support, problem-solving, and building trust. Eager to bring my interpersonal and organizational skills to a Customer Success role.

Overview

4
4
years of professional experience
5
5
Certifications
5
5
Languages

Work History

Linguistic Trainer

EZ Language Trainer
09.2024 - 06.2025
  • Trained language students in Russian, English and Italian (L2)
  • Prepared students for language proficiency exams (IELTS, CELI)
  • Customized Business English programs

Italian Teacher

Uzbekistan State World Language University
02.2024 - 05.2024
  • Italian (L2) lessons for Uzbek students
  • Created and adapted teaching materials to facilitate effective language acquisition and cultural understanding

Linguistic Consultant

Court of Belluno
03.2021 - 01.2024
  • Occasional services as a linguistic consultant at the Court of Belluno
  • Delivered real-time translation services during court hearings
  • Facilitated effective communication between parties
  • Ensured due process

Hostess

Hostess Service Events Milano (HSE)
10.2022 - 01.2024
  • Promotion of luxury national and international brands
  • Effectively addressed customer inquiries and provided product information, ensuring a high level of customer satisfaction

Education

Master's Degree Programme - European, American And Postcolonial Languages And Literatures

University of Venice
11-2025

Bachelor's Degree - Foreign Languages and Literatures

University of Udine
11-2021

Skills

  • Customer Relationship Management
  • CRM Platforms
  • Problem Solving & Critical Thinking
  • Customer Onboarding & Training
  • Interpersonal relationships
  • Team collaboration
  • Client relationships

Certification

Introduction to CRM with HubSpot

Timeline

Introduction to CRM with HubSpot

08-2025

Customer Success Fundamentals

07-2025

Customer Success Advanced Concepts

07-2025

Project Management: Creating the WBS

04-2025

Business Analysis & Process Management

02-2025

Linguistic Trainer

EZ Language Trainer
09.2024 - 06.2025

Italian Teacher

Uzbekistan State World Language University
02.2024 - 05.2024

Hostess

Hostess Service Events Milano (HSE)
10.2022 - 01.2024

Linguistic Consultant

Court of Belluno
03.2021 - 01.2024

Master's Degree Programme - European, American And Postcolonial Languages And Literatures

University of Venice

Bachelor's Degree - Foreign Languages and Literatures

University of Udine

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Migena XhindolliCustomer Success Manager