Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Migena Xhindolli

Migena Xhindolli

Customer Success Manager
Belluno

Summary

Multilingual professional with 4+ years of experience in language consulting and teaching. Strong communicator skilled in client support, problem-solving, and building trust. Eager to bring my interpersonal and organizational skills to a Customer Success role.

Overview

4
4
years of professional experience
5
5
Certifications
5
5
Languages

Work History

Linguistic Trainer

EZ Language Trainer
2024.09 - 2025.06
  • Trained language students in Russian, English and Italian (L2)
  • Prepared students for language proficiency exams (IELTS, CELI)
  • Customized Business English programs

Italian Teacher

Uzbekistan State World Language University
2024.02 - 2024.05
  • Italian (L2) lessons for Uzbek students
  • Created and adapted teaching materials to facilitate effective language acquisition and cultural understanding

Linguistic Consultant

Court of Belluno
2021.03 - 2024.01
  • Occasional services as a linguistic consultant at the Court of Belluno
  • Delivered real-time translation services during court hearings
  • Facilitated effective communication between parties
  • Ensured due process

Hostess

Hostess Service Events Milano (HSE)
2022.10 - 2024.01
  • Promotion of luxury national and international brands
  • Effectively addressed customer inquiries and provided product information, ensuring a high level of customer satisfaction

Education

Master's Degree Programme - European, American And Postcolonial Languages And Literatures

University of Venice
2025-11

Bachelor's Degree - Foreign Languages and Literatures

University of Udine
2021-11

Skills

  • Customer Relationship Management
  • CRM Platforms
  • Problem Solving & Critical Thinking
  • Customer Onboarding & Training
  • Interpersonal relationships
  • Team collaboration
  • Client relationships

Certification

Introduction to CRM with HubSpot

Timeline

Introduction to CRM with HubSpot

2025-08

Customer Success Fundamentals

2025-07

Customer Success Advanced Concepts

2025-07

Project Management: Creating the WBS

2025-04

Business Analysis & Process Management

2025-02

Linguistic Trainer

EZ Language Trainer
2024.09 - 2025.06

Italian Teacher

Uzbekistan State World Language University
2024.02 - 2024.05

Hostess

Hostess Service Events Milano (HSE)
2022.10 - 2024.01

Linguistic Consultant

Court of Belluno
2021.03 - 2024.01

Master's Degree Programme - European, American And Postcolonial Languages And Literatures

University of Venice

Bachelor's Degree - Foreign Languages and Literatures

University of Udine
Migena XhindolliCustomer Success Manager