Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Timeline
Generic
Riccardo Cossu

Riccardo Cossu

Munchenstein

Summary

"The key to technological progress is always passion."

Overview

9
9
years of professional experience
1
1
Certification

Work History

Salesforce Project Manager / Delivery Lead / Solution Architect

Helvetia Versicherungen
09.2024 - Current
  • Responsible for coordinating project activities, leading Agile ceremonies, and supporting the technical development team. Focused on designing and implementing technical solutions, with expertise in Salesforce Financial Services Cloud, ensuring efficient project delivery and alignment with business objectives.

Salesforce Solution Architect

Merkle DACH, A Dentsu Company
05.2022 - 08.2024
  • Project: BioNTech SE Products: Salesforce CIAM – Adobe Experience Manager – MuleSoft Management of the technical parts – clients involved Management and support to the development team (Sprint planning | Agile) Multi-cloud Design Salesforce architecture and integration capabilities, Auth. IQVIA technologies.
  • Project: Pictet Asset Management / Pictet Bank Architectural solutions design and support Release Management activities using Amazon Web Services / GitLab / Salesforce Platform
  • Project: International Air Transport Association @ Manila, Philippines Support and Training / Salesforce Best Practices and On-site Teamwork in the Philippines. Presales activities - technical analysis/effort estimation and RFP preparation

Salesforce Project Manager

ex Fondazione Torino Wireless - FPI
03.2020 - 05.2022
  • Products: Sales Cloud | Service Cloud | Marketing Cloud | Pardot | SF NPSP | Tableau Pre-sales activities, Customer needs analysis / Time and project cost management, focused on the Salesforce PA & Non-Profit world. IT architectural solution design. Implementation risk analysis activity.

Salesforce Team Leader

Enigen IT - Gruppo Lutech S.p.a
03.2019 - 03.2020
  • Project: Compass Banca S.p.A. - Mediobanca Group, Subaru, Che Banca! Mediobanca Group Products: Sales Cloud | Service Cloud | Field Service | Financial Services Technical-Functional Analysis / Production of Technical Documentation / Delivery Team Management /- Salesforce Instructor | Training activities - the topics described in the ADX201 and DEV401 modules

Salesforce Consultant | Release Manager

Enigen IT - Gruppo Lutech S.p.a
11.2018 - 03.2019
  • Project: Enel X Products: Sales Cloud | MuleSoft | Field Service | Community Cloud RESTful Integration development activities, Release Management operations management, through the use of BitBucket / SourceTree / Github / Ant – Continuous Integration /Management PMD Apex Rules Tool

Salesforce Developer

Enigen IT - Gruppo Lutech S.p.a
11.2017 - 11.2018
  • Project: Enel Distribuzione | Open Fiber Products: Sales Cloud | Experience Cloud | Visualforce framework | API | TibCo Development activities with Visualforce Technology, Porting Change-Set, and Front-end and back-end development of services for the portal in the Salesforce Community, using the languages: Apex, Visualforce, JavaScript, and jQuery. Bug - Fix. Porting management in an Operation / Production environment

Intern Salesforce Junior Developer

Farosoft S.r.l
12.2016 - 10.2017
  • Project: Trussardi @ Milan Graphic fix activities - User management Sandbox creation - Profile management - Data with DataLoader - development of Visualforce pages with related back-end development in Apex and Javascript - Resolving post-release errors in Apex and CSS language - Creating procedural documents - Manual alignments Sandbox - Salesforce Marketing Cloud.
  • Project: Sky Italia @ Milan Custom Application using Lightning components on the Salesforce Community, Activities of Testing both front-end and back-end.

Education

MSc - Management Engineering

Università Telematica Internazionale UNINETTUNO
Zürich, Switzerland
06-2027

Bachelor of Science - Management Engineering

University of Rome
04.2022

High School Diploma - Information Technology & Telco

ITIS 'Ciusa'
06.2014

Skills

  • Agile Methodologies
  • Cloud Computing Expertise
  • Software Development Lifecycle
  • Enterprise Architecture Design
  • Technical Project Management
  • Stakeholder Communication
  • Technical Analysis
  • Design Specifications
  • Relationship Building
  • Attention to Detail

Certification

  • Salesforce Application Architect
  • Salesforce Integration Architect
  • Salesforce Sharing and Visibility
  • Salesforce Data Architecture and Management Designer
  • Salesforce Sales Cloud Consultant
  • Salesforce Marketing Cloud Email Specialist
  • Salesforce CPQ Specialist
  • Salesforce Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator

Languages

Italian
English

Disclaimer

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

Timeline

Salesforce Project Manager / Delivery Lead / Solution Architect

Helvetia Versicherungen
09.2024 - Current

Salesforce Solution Architect

Merkle DACH, A Dentsu Company
05.2022 - 08.2024

Salesforce Project Manager

ex Fondazione Torino Wireless - FPI
03.2020 - 05.2022

Salesforce Team Leader

Enigen IT - Gruppo Lutech S.p.a
03.2019 - 03.2020

Salesforce Consultant | Release Manager

Enigen IT - Gruppo Lutech S.p.a
11.2018 - 03.2019

Salesforce Developer

Enigen IT - Gruppo Lutech S.p.a
11.2017 - 11.2018

Intern Salesforce Junior Developer

Farosoft S.r.l
12.2016 - 10.2017

Bachelor of Science - Management Engineering

University of Rome

High School Diploma - Information Technology & Telco

ITIS 'Ciusa'

MSc - Management Engineering

Università Telematica Internazionale UNINETTUNO

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