Tracey Ainekisha
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, that will help me in the future. Along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Old Town Italy
01.2025 - 03.2025
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Restaurant Waiter
Tiger's Milk Restaurant
12.2024 - 01.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Volunteer
JYS Day Care
06.2022 - 07.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Law With International Relations
Middlesex University Mauritius
Flic En Flac, Mauritius09-2028
High School Diploma -
St. Constantine International School
Arusha, Tanzania06-2024
Skills
- Friendly, positive attitude
- Flexible and adaptable
- Critical thinking
- Organization and time management
- Teamwork and collaboration
- Problem-solving
- Cash handling
Timeline
Restaurant Waiter
Old Town Italy
01.2025 - 03.2025
Restaurant Waiter
Tiger's Milk Restaurant
12.2024 - 01.2025
Volunteer
JYS Day Care
06.2022 - 07.2022
Bachelor of Arts - Law With International Relations
Middlesex University Mauritius
High School Diploma -
St. Constantine International School
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