Williams Juwaki
Blantyre
Summary
Dynamic delivery professional with proven expertise at Pingo in route optimization and customer service. Adept at managing time efficiently while ensuring safety compliance and effective communication. Recognized for enhancing delivery efficiency and maintaining high customer satisfaction through problem-solving and stress management skills. Committed to excellence in every task undertaken.
Reliable Delivery Rider recognized for high productivity levels and ability to complete tasks efficiently. Skilled in navigation, time management, and customer service, ensuring timely and accurate deliveries. Excel in communication, problem-solving, and adaptability, contributing to positive customer experiences and operational success.
Overview
5
5
years of professional experience
Work History
Delivery Rider
Pingo
Cape Town
01.2023 - Current
- Communicated with customers about their orders when necessary, providing friendly customer service throughout the process.
- Collected payment from customers upon completion of each delivery transaction.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Managed time efficiently when making multiple stops along designated routes.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
Laborer
Roselandia Trust
Ashton
11.2019 - 11.2022
- Transported heavy items from one location to another using hand trucks or carts.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Operated equipment with strong focus on safety and ground communication.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Education
High School Diploma -
Mulanje Secondary School
Mulanje09-2017
Skills
- Route optimization
- Delivery tracking
- Customer service
- Payment collection
- Time management
- Safety compliance
- Communication skills
- Problem solving
- Stress management capacity
- Strong communication skills
Languages
English
First Language
Chewa
Advanced (C1)
C1
References
References available upon request.
Timeline
Delivery Rider
Pingo
01.2023 - Current
Laborer
Roselandia Trust
11.2019 - 11.2022
High School Diploma -
Mulanje Secondary School